![]() Let's say you're trying to print out invitations for a birthday party, but the printer won't print. Once you've identified the source of your computer issue, it will be easier to find a solution. This means you'll make a list of things that could be causing the problem and then test them out one by one to eliminate them. If you're having an issue with your computer, you may be able to find out what's wrong using the process of elimination. This can solve a lot of basic issues you may experience with your computer. Restart the computer: When all else fails, restarting the computer is a good thing to try.Always check the cables: If you're having trouble with a specific piece of computer hardware, such as your monitor or keyboard, an easy first step is to check all related cables to make sure they're properly connected.You may be able to use this information later to find out if other people are having the same error. Take notes about error messages: If your computer gives you an error message, be sure to write down as much information as possible.If you end up asking other people for help, it will be much easier if they know exactly what you've tried already. This way, you'll be able to remember exactly what you've done and can avoid repeating the same mistakes. Write down your steps: Once you start troubleshooting, you may want to write down each step you take.We recommend starting by using the following tips. No matter what's causing the issue, troubleshooting will always be a process of trial and error-in some cases, you may need to use several different approaches before you can find a solution other problems may be easy to fix. There are many different things that could cause a problem with your computer. In this lesson, we'll show you some simple things to try when troubleshooting, as well as how to solve common problems you may encounter. en/computerbasics/creating-a-safe-workspace/content/ TroubleshootingÄo you know what to do if your screen goes blank? What if you can't seem to close an application, or can't hear any sound from your speakers? Whenever you have a problem with your computer, don't panic! There are many basic troubleshooting techniques you can use to fix issues like this. ![]() Lesson 19: Basic Troubleshooting Techniques
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